Take advantage of the online Exhibitor Services Manual below. All links will open PDF files, unless otherwise noted. To see expanded details available for specific services, please click the "+" symbol to open the list.

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1. General Information/Show Policies     1.1 IHA Welcome Letter 1.2 Exhibitor Action Checklist - 3 formats to choose from:     > Checklist Format (PDF)     > Online Checklist Format     > Calendar Format (PDF) 1.3 Helpful Reminders / Move-In & Move-Out Information 1.4 General Information / Rules & Regulations Booklet      View Booklet Contents IHA Staff and Responsibilities Commonly Used Trade Show Exhibit Terms Exhibit / Registration / Installation / Dismantle Hours Badge Information Exhibitor Service Center Locations Floor Managers / Help Centers First Aid Transportation ASCAP / BMI Music Licensing Information Americans with Disabilities Act (ADA) Display Regulations Installation and Dismantle Information Demonstrations / Entertainment Additional Rules and Regulations 1.5 Freeman Quick Facts & Show Schedule 1.6 Freeman General Information 1.7 Exhibitor Code of Conduct 1.8 Managing Trade Guests at the Show 1.9 Intellectual Property Violations 2. Convention Center (Utilities & Meeting Rooms)   2.1 Complimentary Wireless Internet Form 2.2 McCormick Place Exhibitor & Utility Ordering Guide (Complete Guide)   View Guide Contents Placing a Conventional Order Placing a $mart Value Pricing Order General Tips on Booth Set-Up FOCUS One Utility Service Information FOCUS One Utility Service Order Forms (Electrical, Telephone, Plumbing, Internet, Cable TV Access) Convention Center Labor Work Rules Facility Regulations Fire and Safety Regulations 2.3 McCormick Place's Online Ordering System (link to McCormick's website)   View a List of Order Forms Found     at Above Link Electrical Plumbing Bottled Gas Internet Telephone Cable TV 2.4 McCormick Place Meeting Room Reservation Form 2.5 McCormick Place Meeting Room Guide   Download a Zoomed-In Meeting     Room Map of Each Building South Building, Level 4 & 5 North Building, Level 1 & 2 Lakeside Center, Level 2 & 3 South Building, Level 1 2.6 Exhibit Floor Meeting Room Reservation Form 2.7 Exhibit Floor Meeting Room Guide   Download a Zoomed-In Meeting     Room Map of Exhibit Floors South Building, Level 3 North Building, Level 3 Lakeside Center, Level 3 3. Official Service Contractor (Displays / Furnishings / Labor)   3.1 Freeman Order Forms and Online Ordering (link to Freeman's website)   View a List of Order Forms     Available at Above Link Exhibit Display Rentals Booth Furnishings & Accessories Carpet & Cleaning Graphics & Signs Labor Information 4. Shipping Information     4.1 Target Maps   Download a Zoomed-In Target     Map of Each Building South Building Target Plans North Building Target Plans Lakeside Center Target Plans 4.2 Freeman Shipping (link to Freeman's website)   View a List of Shipping Services     Available at Above Link Material Handling & Freight Shipping Labels Freeman Transportation Shipping Outbound Order Form Truck Traffic Routes Directions to McCormick Place Marshalling Yard Truck Scale Locations Inbound Freight Procedures for Drivers Outbound Freight Procedures for Drivers 4.3 Personally Owned Vehicle (POV's) Inbound/Outbound Procedures 4.4 Personally Owned Vehicle (POV’s) Staging Location and Map 4.5 Road Freight Information 4.6 International Shipping Information      Request for Cost Estimate Online    (link to Rogers Worldwide) 4.7 Frequently Asked Questions (Shipping to U.S.)

5. Exhibitor Special Services   5.1 Vendor Contact List 5.2 Exhibitor-Appointed Contractor Information Sheet Every Exhibitor Using a Non-Recommended Vendor Must Complete     >Online Registration 5.3 Audio Visual     >Online Ordering 5.4 Computer Rental 5.5 FedEx Kinko's Business Center Services 5.6 Food Service Provider Information - information to come 5.7 Communication Rental (Cell Phones/2-Way Radios 5.8 Photography Service 5.9 Floral Service     >Online Ordering 5.10 Hostess / Host 5.11 Water Cooler 5.12 Travel + Housing Form     >Online Ordering 5.13 Map of Hotels 6. Marketing Information   6.1 Marketing & Promotional Opportunities - Available Mid-November 6.2 Lead Retrieval Services 6.3 Free Lead Retrieval     >Online Ordering 6.4 Literature Kiosk & Convention News Network Information / Order Form 6.5 New Product Showcase     >Online Ordering 7. Security   7.1 Important Security Precautions 7.2 Sample Merchandise Pass & Procedures 7.3 Product Donation Procedures 7.4 Security Booth Guard Order Forms   View Order Form Options Security Management Group of America, Inc. PDF | ONLINE Armageddon Services, Inc. 7.5 Armageddon Security Container Order Form